I am creating my Time Saving Leading Conversations program. The amount of content I can share in this program goes on and on. Just thinking of all the situations this program applies to, generates new templates, handouts and scripts. However, it’s overwhelming and this isn’t my delivery style.
Which made me decisive to find a way to present and deliver this program so it still can generate 9 to 10 Net Promoter Scores (NPS). Not needing to touch less impacting topics for each client. 9 to 10 NPS’s like my 1-on-1 coaching clients generate. Suddenly the 20 / 80 rule popped up. Yes, less is more.
So the program will present you a thorough idea of the topics and materials that could help you save time by starting to lead (meeting) conversations. However, during your 6 weeks program, we will only use those topics, handouts and templates that help you generate the results you are looking for. And that’s exactly why I prefer coaching above training; focus on the things I need to grow.
A couple of topics perfectly fit for a coaching introduction on Time Saving Leading Conversations. Those topics that you can more easily figure out – and practice – on your own (level). In this program listening with the intention to get to understand, 1 to max. 2 topics, one-sentence invitations and guarding the momentum after your (meeting) conversation. These I can offer in a 2 hour coaching training to groups of people. Knowing it will bring them results for which they don’t need the depth of 1-on-1 coaching (yet).
20%, I’m starting to see the fun again! Being all-in on the 20% a client needs, will help them to generate 80% of the results they want already. While I can keep aiming at a 9 or 10 NPS!
How do you provide or join trainings? Do you try to teach or consume every topic and detail provided? Do you touch upon, attend, read and try everything?
And what does it give you? Do you score above 8 NPS’s? Does it really change your work routines? The way you approach and carry out your responsibilities? Do you become more accountable? And does it help to easily hold others accountable for their tasks as well?
If not, no positive changes, it could be that you are better off investing in tailor made content coaching. Structured content, however, only those parts applicable for your situation, challenge or desire to grow into. In the level of depth you need them to get things done, up and running or progressing again.
Talking about saving time… This way of getting trained is time saving already. After the first session, the coaching received makes you look forward to the next session! In that respect coaching is also cost saving. Clients won’t miss a session or they reschedule in time. And they generate much more results.
20% focus on what you really need to get results is honoring the fact that we are all unique, have different goals and differ in the career stage we are in today. It’s not one team, one function, and thus we all start at A and are expected to make it to Z. No, if you are already at K, you start from K. And if you got from A to M it could be such a tremendous leap in results already…. It may be better to let land and enjoy those successes before you move on.
Like children learning a lot by playing. They learn much faster getting the techniques trained they can use, at the level where they are. E.g. acquire a new trick, jump, flip, routine or hit. They don’t need a complete set of rules or 100% training to progress fast. In fact, access to the complete training could cause collateral damage as they try to do things they are not ready for yet. Loosing faith and motivation.
Like me, and most probably you, we aren’t interested in step-by-step training (anymore). Many steps we’ve already heard, seen and tried. And still, we don’t quite get some of them yet. Another training won’t do the trick. Where content coaching can.
Aim for the 20% you need to achieve what you want to realize. Allow yourself a coach to find out what this 20% exactly is.
3 questions to check if content coaching could be for you:
#1: Do you experience repetitive situations you would like to handle differently next time?
E.g. customers consistently changing directions, people saying yes and doing no?
#2: Do you recognize irritation, impatience, because you are stuck somehow?
Your team(s) seem to lack responsibility and accountability?
#3: Do you have ample time?
Is ‘deadline’ your filler? Is your to-do-list never do-able? Is your attitude preventing your team(s) to get your attention? Do you skip obligatory training whenever you can?
When you’re ready to do something about the situations you don’t like or the gaps you have, demand coaching. Training on a clear topic, with a clear goal, on the 20% you most need. With the necessary detail to generate the results you are looking for.
Decide to get best. You have the position to facilitate best for others, do well too for your own growth.
Enjoy focusing on your 20% gaps to create room for 80% results!
Met vriendelijke groet / Kind regards,
All Rights Reserved. www.procdm.nl. 2016