"I know I've red a document I perfectly could to refer to and I can’t find it. It should have been added to the binder, to the files, in chronological order, which apparently wasn’t taken care of."
"I have the information and it is incomplete. When I read the document again to figure out how things actually happened, it doesn’t make sense. It causes even more confusion."
"I remember the meeting and it isn’t followed up as agreed. At end of the meeting we did decide upon next actions, done within specific time frames. We are past those time points now and most actions are not yet completed, some of them neither started."
Loose data and information ends like these can be annoying. Really annoying if you’ve expected it to be ready for use and need it now.
What's causing these annoying situations?
Not BEing up-to-date on operational data & - information. While BEing up-to-date is as simple as reviewing received data and information right away upon completeness, logic and consistency. E.g. judging it and take action if needed.
Not opening received data and documents or not reviewing them with the intention to understand. Like noticing ‘Another weekly update…’, next mail.
Not following up upon inconsistencies you encounter. Often we do demand action, however we don’t properly follow-up on the requested action. We don’t check if the required action took place and improved the documented reflection of what actually happened.
Although you can delegate most data & information management tasks, as a decision-maker, you depend on up-to-date, accurate and understood data & information. For which you just need to review data & information more often. In fact, provide feedback on content.
Tips for data & information management you can build on:
Data & information management you can build on starts with a routine. A routine to keep your data accurate and alive. So you can depend on it every workday again. Far less time consuming and more rewarding as compared to the effort it takes to get back on track :-).
Met vriendelijke groet / Kind regards,
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