– Under construction –

The latest request is one request. One clear thing to focus on.

It’s do-able to get to understand one request.

It’s do-able to grasp the What, Who, When, Where and Why of one request. No matter how unfamiliar the jargon and unknown the codes.

It’s do-able to ’see’ what’s really asked for. In other words, what the client or customer most probably needs.

For these I just need to read or listen to the request with the will to understand.

In case of doubt, I ask the client or customer to help me fully understand their request. By asking specific questions.