– Under construction –

After you’ve handled all incoming requests since the previous workday.

In order to prevent your backlog growing with new issues.

Today, just pick on and handle these like you handle new request.

Let the owner know you ‘see’ him or her.

thank him or her

Get to understand what the client or customer needs.

Choose and carry out the corresponding action.

Finish the request as far as possible.

Pick a next request.